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Mr.Pongsak Kanunnil 发表于:2007-8-30 20:54:23
I have some problem from you about my credit card , I have use credit HSBC # 4999-59000-9271-680 geranty RMB2,000(Room NO. 519) that but I have pay you by cash already, So please cancel voice my cardit card ASAP, becuase, I can not use it. I look forward to you action and reply is highly appreciate.

Thank you very much.

Best regard.
Pongsak Kanunnil



酒店回复:
Dear sir:
Sorry to inform you that we have not your record in our hotel, would you tell us which name you have check in our hotel, so wen can help you.
Thank you.

Reservation

Rachel Grant 发表于:2007-8-27 21:56:16
I have booked 2 rooms for arrival 25th October and departure on 01st November. Please cancel this booking. I will book through asia rooms website where I can pay in advance for Mason Hotel.


酒店回复:
Dear sir:
We have already cancel your booking.
Reservatin
Ho Yiu Ming Raymond 发表于:2007-8-15 8:49:23
Dear Sirs/Madam,

I just booking 2 single room by your internal system. will you have the confirmation send to my e-mail? please confirm with thanks!

CANDY 发表于:2007-6-18 18:05:34
6月初来上海入住美臣商务酒店,开始印象还不错,但在总台问讯时,有位戴彩色隐形眼镜的女服务员用上海话背地里骂客人,当时没注意员工编号,但她的眼睛让人印象深刻,颜色夸张看上去很恐怖。虽然我不是上海人,但能听懂上海话。确实难听,不堪入耳,素质极差,有损酒店形象。看上去不错的酒店,员工素质有待提高。


酒店回复:
对于您的意见我们会转告美臣商务酒店管理层!
zhang, xin 发表于:2007-5-3 16:19:12
Dear madam/Sir,

My college has reserved one room for me in your hotel. Now I have a question about the payment. Can I pay the room rate with the MasterCard of Citibank?

I look forward to your answer.

regards

Zhang



酒店回复:
YES,thanks!!
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